AI Receptionist for Aesthetic Clinics
For cosmetic clinics, skin clinics and aesthetic practitioners across the UK and Ireland. Answers every call and turns enquiries into consultations. Integration options assessed for each clinic.
- Never miss high-value treatment enquiries
- Integration options assessed for your booking system
- Handles Botox, fillers, skin and laser consultations
- Available 24/7
Incoming Call
New patient enquiry
Booking confirmed
Thu 6 Mar, 2:00 PM
Dermal Filler Consultation
Example
Illustrative booking workflow
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AI receptionist · Riverside Aesthetics
Fictional demo · use made-up details · conversations are transcribed.
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Demo only - Riverside Aesthetics is fictional. Don't enter real patient information.
Privacy & demo information
Conversations are transcribed and saved for up to 30 days so ViveoAI can review and improve this demo. Use made-up details and do not share personal or patient information.
Riverside Aesthetics is a fictional clinic. Its details, availability and prices are illustrative examples only, and no real bookings, callbacks, messages or payments are made. Use made-up details. This demo gives no clinical advice and is not an emergency service. For an emergency, call 999 (UK) or 112 or 999 (Ireland).
Audio is processed by our AI voice provider. No audio recordings are kept.
Starting a conversation confirms you have read this. How we handle this demo data
Microphone required · Up to 3 minutes
Core plan
From £349/month per location
Includes 500 AI receptionist minutes per month. Additional UK usage is £0.70 per minute, with no hard cutoff. Irish Core pricing is €399 per month with additional usage at €0.80 per minute.
See the full pricing page for current plan details, included features and conditions.
Missed Calls = Lost Treatments
Aesthetic clinics receive constant enquiries about Botox, dermal fillers, skin treatments and laser procedures. Many of these calls come after hours or during busy clinic periods. Every missed call is a potential £300 to £2,000 treatment lost.
High-value treatments
Even a single missed booking per day can mean tens of thousands in lost annual revenue.
Instagram-driven enquiries
Patients call after seeing posts and stories. If no one answers, they move to the next clinic.
Consultation-first model
Most aesthetic treatments require consultations before booking. Delays reduce conversions.
How It Works
Four simple steps from a ringing phone to a booked consultation or a clear callback request.
- 1
The call is answered
Every call to your cosmetic clinic or skin clinic is picked up, including during treatments, lunch and evenings. Fiona tells callers she is an AI receptionist.
- 2
The enquiry is understood
Fiona answers routine questions from your approved information, such as treatment descriptions, opening hours, consultation policy and published prices.
- 3
The next step is arranged
Where your booking system supports it, Fiona offers consultation times. Where it does not, she takes the caller's details and requests a callback.
- 4
Your team follows up
Clinical questions, complaints and anything needing a practitioner are passed to your team with a clear summary, so the aesthetic practitioner makes every clinical decision.
Fits Your Booking Workflow
Integration options, including booking systems such as Phorest, are assessed for each clinic. Where an integration is in place, ViveoAI can help to:
- Check real-time availability
- Book consultations directly into the live diary
- Reschedule or cancel appointments
- Capture patient details securely
- Log call notes for staff review
Sophie M.
Botox Consultation
Emma R.
Lip Filler Review
New Patient
Skin Consultation
Available
Kate L.
Laser Session 3/6
Built for Aesthetic Clinics
Botox & Anti-Wrinkle Treatments
Answers pricing enquiries, explains consultation requirements and arranges consultations or practitioner callbacks.
Dermal Fillers
Captures patient details, ensures consultation-first approach, books correct treatment category.
Skin & Laser Treatments
Explains course packages, books follow-up sessions, handles review appointments.
Capture Every Enquiry Even After Hours
Many aesthetic enquiries happen in the evenings after patients finish work. ViveoAI answers instantly, books consultations, and ensures no opportunity is lost.
Designed for Clinical Safety
ViveoAI does not provide medical advice. It follows consultation-first protocols, escalates clinical queries to practitioners, and captures data in full GDPR compliance.
Recover Revenue That Would Otherwise Be Lost
An illustrative example. Assumptions:
40
Calls per week
25%
Missed
10%
Recovered calls that become a paid treatment
£350
Average treatment value
40 calls × 25% missed × 10% converted × £350 × 52 weeks
Gross potential annual revenue
£18,200
This assumes the missed calls are answered and that 1 in 10 of them leads to a paid treatment. Not every missed caller becomes a patient. This is gross revenue, not profit, and it is not a guarantee. Your own figures will differ.
ViveoAI was founded by Sean Higgins, who spent 25 years working in UK and Ireland healthcare, starting as an optometrist in the consulting room. Read about our founder
AI receptionist for aesthetic clinics: FAQs
How much does an AI receptionist for an aesthetic clinic cost?
The Core plan starts from £349 per month for UK clinics or €399 per month for Irish clinics, per location. It includes 500 AI receptionist minutes per month; additional usage is £0.70 or €0.80 per minute, with no hard cutoff. See the full pricing page for current plan details and conditions.
Does it work with Pabau, Fresha, Consentz or Phorest?
Support for each booking system is assessed for your clinic before go-live; we do not assume an integration is available. Where direct booking is not possible, Fiona still captures the enquiry and requests a callback so your team can book it.
Will Fiona answer medical or treatment-suitability questions?
No. Fiona handles administration only. She does not diagnose, recommend treatments or judge suitability. Those questions are passed to a practitioner, who assesses each patient at consultation.
Will callers know they are speaking to AI?
Yes. Fiona introduces herself as an AI receptionist, and callers can ask to speak to your team at any time.
Can Fiona take deposits?
Only if a payment workflow has been explicitly agreed and set up with your clinic. Deposit taking is not built in by default, and Fiona never takes card details without an agreed process.
Can it handle overflow and out-of-hours calls?
Yes. Fiona can answer when your team is busy, and in the evenings and at weekends, when many cosmetic enquiries come in. This applies whether you run a single-practitioner clinic or a med spa with several rooms.
Can I hear it before speaking to anyone?
Yes. The interactive Fiona demo on this page calls a fictional clinic, Riverside Aesthetics. The prices and availability are made up, and no real bookings are made.
Guides & insights for aesthetic clinics
Explore how AI receptionists support aesthetic clinic teams, capture consultation enquiries and reduce reception workload.
See How ViveoAI Works in Your Aesthetic Clinic
In 15 minutes, we'll show you how ViveoAI could fit your booking workflow and how your clinic can stop missing high-value enquiries.
No pressure, no commitment. Just a focused conversation about your clinic's needs.
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