Meet Fiona, our Irish-accent AI voice agent. ViveoAI answers every patient call instantly, books appointments straight into your diary, and supports clinics across the Republic of Ireland and Northern Ireland - day or night.
Built for private, mixed and HSE-linked practices. Full live diary syncing with Aerona, Dentally and Software of Excellence (Exact). EU-hosted and GDPR-aligned.
Talk to an AI dental receptionist right now.
Tap Call Fiona to speak to her on your phone.No form. No phone call. Just tap below and speak to her.
Talk to an AI dental receptionist right now.
AI receptionist · Riverside Dental
Fictional demo · use made-up details · conversations are transcribed.
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3-minute demo · UK number — your network’s call charges apply.
Demo only - Riverside Dental is fictional. Don't enter real patient information.
Conversations are transcribed and saved for up to 30 days so ViveoAI can review and improve this demo. Use made-up details and do not share personal or patient information.
Phone audio is processed by OpenAI. ViveoAI does not record these phone demos. Use made-up details and do not share personal or patient information.
Riverside Dental is a fictional clinic in this preview. Its address, directions and practice details are fictional, and treatment prices are illustrative. All bookings are simulated. Please use a made-up full name, date of birth and mobile number. No real appointments are created. Callback requests are also simulated, and no real staff callbacks are arranged. Please do not share PPS numbers or other identification numbers.
Audio is processed by our AI voice provider. No audio recordings are kept.
Starting a conversation confirms you have read this. How we handle this demo data
Microphone required · Up to 3 minutesCall Fiona on +44 7897 031294
Seamlessly managing diaries across the Republic of Ireland and Northern Ireland.
End-to-end booking workflows synced with Aerona's cloud diary. New bookings, reschedules and cancellations flow into Aerona automatically - across single-site clinics and multi-location Irish dental groups.
See Aerona integrationReal-time diary syncing with Dentally. ViveoAI checks live availability and books new patient exams, hygiene visits and consultations straight into your Dentally diary the moment the call ends.
See Dentally integrationStructured call handling and appointment capture for SOE Exact users. ViveoAI follows your Exact booking rules, treatment codes and provider availability to keep your diary clean and accurate.
From first ring to confirmed appointment - automatically and calmly.
No voicemail, no hold music.
Every patient line - new bookings, emergencies, medical card queries - is picked up on the first ring, day or night.
Bookings, triage & FAQs.
Check-ups, hygiene, Invisalign enquiries, PRSI questions, pricing or urgent toothache triage - captured accurately and politely.
Synced to Aerona, Dentally, SOE.
Appointment booked, enquiry captured, or escalated to your team - written straight into your practice diary.
See exactly how much revenue your practice loses to missed calls every month - and how ViveoAI can recover it.
Recover €9,350/month
* Estimates based on industry averages. Actual results may vary.
Purpose-built for dentistry in Ireland - workflows, vocabulary and integrations designed around how Irish clinics actually operate.
Understands hygiene, scale and polish, Invisalign, implants, endodontics and more - without scripting from scratch.
Direct integration with Aerona and Dentally - plus support for Software of Excellence Exact. Appointments are written into your live diary, not emailed as messages.
Built for ROI and Northern Ireland healthcare. EU-hosted infrastructure, full audit trails and retention controls configurable per practice.
Configured to handle private treatment deposits, PRSI eligibility questions, medical card updates and mixed-practice booking rules.
Natural-sounding voice agents tuned for patients across Dublin, Cork, Galway, Belfast and beyond.
Every call reviewed and refined - your AI receptionist sharpens its responses as your Irish practice evolves.
Most Irish dental practices are live within approximately four weeks. Here is what to expect.
We map your current call workflows, common patient questions, treatment menu and PMS setup.
Your AI dental receptionist is configured with your booking rules, escalation paths, opening hours and tone of voice.
End-to-end test calls with your team, refined responses and live diary booking integration.
Your AI receptionist goes live alongside your reception team, capturing missed calls from day one.
I founded ViveoAI after spending 25 years working across UK and Ireland healthcare - first as an optometrist in the consulting room, and later helping independent clinics and multi-site groups grow their patient bases. No matter the size of the practice, I kept running into the exact same problem: brilliant clinical teams completely overwhelmed by chaotic front-desk phone lines.
Back then, almost every clinic owner told me the same thing: 'We don't really miss that many calls.' But when we actually looked at the data, the reality was stark.
I realised the average private practice was losing 8 to 12 patient enquiries every single week. These weren't just calls ringing out; they were real people who had a high-value treatment question, couldn't get an answer, and quietly went somewhere else. They never called back, and they never complained. They just vanished.
It became clear to me that the scariest revenue problem in a private clinic is the one you simply can't see. I watched receptionists, assistants, and dispensing teams get so trapped by a ringing telephone that they couldn't handle crucial face-to-face clinical handovers or focus on the patient standing right in front of them.
I knew the industry needed a solution built by someone who actually understood the daily workflow of a practice. Combining my clinical background with a Master's in Digital Communication from Ulster University (focused on Conversational AI), I brought together a dedicated team of senior software developers to build ViveoAI. We engineered it from the ground up to handle the real rhythm of a busy dental diary - from routine check-ups and emergency triage to hygienist recalls and complex private cosmetic treatment enquiries.
ViveoAI is human-centred voice technology - built by a healthcare professional, for practices that value uncompromised care.
- Sean Higgins, Founder
Review my published paper on ResearchGate.
Simple, predictable pricing for Irish dental clinics - billed in your preferred currency.
Billed in GBP for practices across Northern Ireland.
Billed in euros for clinics across the Republic of Ireland.
From £349 / €399 per month
See how ViveoAI integrates with Aerona, Dentally and Software of Excellence to keep your Irish dental diary full.