AI-powered patient follow-up for dental practices
Turn more patient enquiries into booked appointments
Follow up website leads, missed calls, cancellations and approved recall lists — across AI voice, WhatsApp, SMS and email.
Built specifically for dental practices across the UK and Ireland.
184
New enquiries
118
Replies
63
Appointments
WhatsApp · Practice
Every enquiry deserves a clear next step.
Practices invest heavily in attracting patients, but opportunities are lost when teams are busy or enquiries arrive outside opening hours.
ViveoGrowth
Every enquiry gets a next step
ViveoGrowth gives every enquiry a clear path to an outcome.
How it works
From first enquiry to clear outcome.
Capture the enquiry
Website forms, missed calls and advertising leads all enter ViveoGrowth in a single, unified inbox.
Incoming · last 5 minutes
Website form
Sarah M. · Implant enquiry
Missed call
07823 ··· 481 · 2 min ago
Campaign lead
Meta · Invisalign
Follow up automatically
A personalised WhatsApp or SMS message reaches the patient in minutes — using practice-approved wording.
Bright Smile Dental
WhatsApp · just now
Continue the conversation
The AI answers approved questions, shares practice information and identifies appointment preferences.
AI conversation · Sarah M.
Approved questionsPatient
How long does an implant consultation usually take?
ViveoGrowth
Consultations typically take 45 minutes and include an assessment and treatment plan discussion.
Preference
Afternoon
Treatment
Implant
Book or escalate
Appointments are confirmed where integrations allow, or a structured callback summary is sent to the team.
Appointment confirmed
Sent to practice · 14:22
Use cases
Built around the journeys you manage every day.
Missed-call recovery
An automated message reaches the patient seconds after a call is missed.
Treatment follow-up
An implant enquiry is moved forward with a consultation reminder.
Cancelled appointment recovery
A cancellation triggers a rebooking option for the patient.
Recall and reactivation
Approved overdue lists are gently reactivated within a controlled campaign.
Website enquiries
A form submission receives an immediate, practice-approved reply.
Advertising leads
Enquiries from Meta or Google flow straight into the platform.
Emma R.
Whitening · Glasgow
A real patient journey
Friday evening. The follow-up starts immediately.
A new implant enquiry arrives long after the practice has closed. By Monday morning, the consultation is already on the calendar.
Example workflow. Available channels and booking depend on configuration and integrations.
Bright Smile Dental
Fri · 8:42 PM
Fri · 8:43 PM
Sat · 10:15 AM
Sat · 10:17 AM
Sat · 10:22 AM
Consultation request captured
before the practice reopened.
Channels
One hub. Every channel patients use.
ViveoGrowth
Communication hub
AI Voice
SMS
The practice chooses which channels are used and when the conversation moves to a person.
Control & safety
Automated where it helps. Human where it matters.
ViveoGrowth is designed to support administrative communication. It does not diagnose conditions, recommend treatment or replace clinical judgement.
The practice stays in control of who is contacted, why, and what information may be shared.
Campaign controls
Campaign approved
Contact window
Max follow-up attempts
Human escalation
Opt-out management
Clinical questions
Integrations
Connected to your existing patient journey.
Designed to work with practice-management systems, website forms, online booking, telephony and CRM workflows.
ViveoGrowth
Connected
Integration capabilities vary by practice-management provider and account permissions.
ViveoInsights
Follow-up overview
184
New enquiries
172
Patients contacted
118
Replies received
63
Appointments requested
12
Callbacks needed
29
Follow-ups pending
Results by treatment
Results by location
ViveoInsights
See what happened to every enquiry.
Visibility of follow-up activity, patient responses and outcomes — so teams know which opportunities need attention.
- New enquiries & appointments requested
- Replies, callbacks and follow-ups pending
- Results by treatment and location
The ViveoAI platform
One connected patient communication platform.
ViveoReception
Answers incoming calls and supports appointment-related enquiries.
Incoming call
Answered · 4s
ViveoGrowth
Follows up patient enquiries, missed calls and approved campaigns.
ViveoInsights
Provides visibility of conversations, outcomes and opportunities.
Help shape ViveoGrowth.
Join a limited early-access programme for dental practices interested in improving patient follow-up and enquiry conversion.
- Influence product workflows
- Early access to new features
- Direct onboarding support
FAQ
Frequently asked questions
Stop letting valuable enquiries go cold.
Join the early-access programme and help shape a better way for dental practices to follow up patients consistently.