Performance Dashboard

    ViveoInsights™

    Full Visibility Into Every Patient Call

    Know exactly how many calls your practice receives, how they are handled, and how many appointments are secured - in real time.

    ViveoInsights dashboard showing call analytics for dental practices
    The Problem

    Most Dental Practices Have No Clear Call Visibility

    Your phone line is one of the most valuable assets in your practice. Yet most clinics cannot confidently answer:

    • How many calls go unanswered each week?
    • How many new patient enquiries convert into bookings?
    • How many high-value treatments are requested?
    • How many leads require follow-up?
    • What happens after hours?

    Without structured data, performance becomes assumption.

    ViveoInsights removes the guesswork.

    What You Get

    Real-Time Call Intelligence for Dental Practices

    ViveoInsights is the performance dashboard behind your ViveoAI receptionist. It provides structured, measurable insight into every interaction.

    Call Volume Overview

    Track inbound and outbound calls daily, weekly, and monthly.

    Call Categories

    See exactly why patients are calling - new enquiries, emergencies, Invisalign, implants, hygiene, and more.

    Booking Outcomes

    Know what happened on every call - appointment secured, link sent, follow-up required, message taken, or transferred.

    Conversion Visibility

    Understand how many enquiries turn into confirmed appointments.

    Response Time Monitoring

    Measure how quickly new leads are contacted and handled.

    Call Transcripts & Recordings

    Full transparency for quality assurance and compliance.

    Everything is structured. Nothing is hidden.

    Why It Matters

    Turn Your Phone Line Into a Measurable Revenue Channel

    When your calls are measurable, your business becomes controllable.

    Identify lost revenue opportunities
    Monitor conversion from enquiry to booking
    Improve reception efficiency
    Ensure consistent patient experience
    Track high-value treatment demand
    Validate return on investment

    You are no longer relying on anecdotal feedback.

    You are operating with data.

    For Decision-Makers

    Built for Principals and Practice Managers

    Clear. Structured. Executive-level visibility.

    No spreadsheets.No manual logging.No additional admin workload.

    Just actionable insight into how your front-of-house communication is performing.

    Integration

    Works Seamlessly With Your Existing Systems

    ViveoInsights operates alongside leading UK and Irish dental PMS platforms.

    Dentally
    Aerona
    Integrates with other Practice Management Software

    Implementation is handled by our team to ensure minimal disruption.

    Data Security

    GDPR Compliant Across the UK & Ireland

    All data is handled securely in accordance with UK and EU GDPR standards.

    Call data is encrypted, structured, and accessible only to authorised users within your practice.

    Transparency without compromise.

    See Exactly What Your Phone Line Is Worth

    If you cannot measure it, you cannot optimise it.

    ViveoInsights gives you clarity, control, and confidence in every patient interaction.