AI Receptionist for Vets & Veterinary Clinics
Never miss a call from a pet owner. ViveoAI answers inbound calls 24/7, handles appointment requests and responds to common questions so your veterinary team can focus on patient care.
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Talk to an AI veterinary receptionist right now.
AI receptionist · Riverside Vets
Fictional demo · use made-up details · conversations are transcribed.
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3-minute demo · UK number — your network’s call charges apply.
Demo only - Riverside Vets is fictional. Don't enter real client or patient information.
Privacy & demo information
Demo only - Riverside Vets is fictional. Don't enter real client or patient information.
Conversations are transcribed and saved for up to 30 days so ViveoAI can review and improve this demo. Use made-up details and do not share personal or patient information.
Phone audio is processed by OpenAI. ViveoAI does not record these phone demos. Use made-up details and do not share personal or patient information.
Riverside Vets is a fictional small-animal practice. Appointments and prices are examples only, and no real bookings, messages, callbacks or payments are made. Use made-up details. This demo is not for emergencies: if your pet needs urgent help, contact a real vet now.
Audio is processed by our AI voice provider. No audio recordings are kept.
Starting a conversation confirms you have read this. How we handle this demo data
Microphone required · Up to 3 minutesCall Fiona on +44 7366 120715
Veterinary practices receive constant phone calls
Reception teams in veterinary clinics often manage a high volume of calls throughout the day. During busy periods, consultations, or surgical procedures, calls can easily be missed.
Missed calls often mean:
Pet owners unable to book appointments
Urgent queries going unanswered
Lost revenue for the practice
Additional pressure on reception staff
An AI receptionist built for busy clinics
ViveoAI acts as a calm, professional virtual receptionist that answers calls when your team is busy or unavailable.
Answer inbound calls from pet owners
Handle appointment requests
Respond to common questions about services and opening hours
Capture contact details and enquiry information
Support your reception team during busy periods
Ensure no call goes unanswered
Natural voice technology patients feel comfortable speaking with
ViveoAI uses advanced voice technology designed for healthcare environments. Conversations feel calm, clear and natural so callers feel reassured when contacting your clinic.
The system works seamlessly alongside your existing team, supporting reception staff rather than replacing them.
Key Benefits
Never Miss Calls
Every incoming call is answered, even during busy periods.
Reduce Reception Pressure
Free up your reception team to focus on patients in the clinic.
Out-of-hours cover, without the burnout
ViveoAI answers evening and weekend calls, captures details for urgent cases and triages enquiries per your clinic's protocol so your team is not on the phone after hours.
Consistent Patient Experience
Provide a calm and professional response to every caller.
Why Clinics Choose ViveoAI
- Designed for healthcare practices
- Supports veterinary clinics across the UK and Ireland
- Handles appointment enquiries and routine questions
- Works during busy periods and outside normal hours
- Simple integration with existing phone systems
ViveoAI also supports practices across other sectors including dentistry, optometry, and audiology.
Simple, predictable pricingSimple, predictable pricing forveterinary practices in the UK & Ireland
Per location, per month • GDPR-compliant • Cancel anytime
Core
Per location, per month
Safety net for missed calls
- AI voice receptionist available 24/7
- Answers calls, books appointments, captures enquiries
- Overflow and out-of-hours call handling
- Tailored voice, tone, and regional accent
- Human hand-off on request
- Email summaries of all calls
Includes 500 AI receptionist minutes per month (typically around 200 calls, depending on call duration). Additional usage billed at £0.70 per minute. No hard cutoff - ViveoAI keeps answering calls.
Book a DemoProfessional
Per location, per month
AI as your receptionist
- Everything in Core, plus:
- First point of contact during business hours
- Handles multiple appointment types
- Emergency and priority call routing
- ViveoInsights dashboard (analytics & reporting)
- Priority support and ongoing optimisation
Includes 1,000 AI receptionist minutes per month (typically around 400 calls, depending on call duration). Additional usage billed at £0.60 per minute. No hard cutoff - ViveoAI keeps answering calls.
Book a DemoGroup & Multi-Site
Pricing tailored per group
Scale & control
- Everything in Professional, plus:
- Multi-location call routing
- Centralised reporting across sites
- Location-specific escalation rules
- Dedicated onboarding and support
Includes 1,500 pooled AI receptionist minutes per month across your first 2 locations. Additional locations from £249 per location, per month. Additional usage billed at £0.50 per minute. Group pricing can still be tailored where requirements are more complex.
Talk to UsTry ViveoAI live in your practice for 14 days
Run a real, supervised pilot on your own calls. If your practice decides not to continue, you pay nothing for the pilot.
- Up to 100 AI receptionist minutes
- One location
- Standard supported deployment
- Setup & onboarding included
Custom development and new practice management system integrations are excluded from the pilot and quoted separately.
We confirm pilot suitability on the call.
Getting Started Is Simple
Handled completely for you
Setup & onboarding included
Standard setup, configuration, testing and go-live support are included. Custom integration requirements may be quoted separately.
Live in ~4 weeks
Most practices are fully live within around four weeks, including configuration, testing, and safe deployment.
End-to-end managed
Our team handles the setup so ViveoAI fits seamlessly into how your practice already works.
Most practices recover the monthly cost by converting just a few missed calls into booked appointments.
Got Questions? We've Got Answers
Everything you need to know about ViveoAI for veterinary clinics.
Guides & insights for veterinary clinics
Explore how AI receptionists support veterinary practice teams, capture pet-owner calls and reduce reception workload.
See how ViveoAI works for your clinic
Book a short demonstration to see how an AI receptionist can support your veterinary practice and ensure no pet owner call goes unanswered.
No pressure, no commitment - just a friendly conversation about your practice needs.