Meet ViveoAI - our Scottish-tuned AI voice receptionist. We answer every patient call instantly, book appointments straight into your diary, and support clinics from Glasgow to Inverness - day or night.
Built for NHS, private and mixed practices. Live diary integration with Dentally, plus structured call handling for Software of Excellence and Carestream R4. UK-hosted and GDPR-aligned.
Talk to an AI dental receptionist right now.
No form. No phone call. Just tap below and speak to her.
Talk to an AI dental receptionist right now.
No form. No phone call. Just tap below and speak to her.
AI receptionist · Riverside Dental
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Demo only - Riverside Dental is fictional. Don't enter real patient information.
Conversations are transcribed and saved for up to 30 days so ViveoAI can review and improve this demo. Use made-up details and do not share personal or patient information.
Riverside Dental is a fictional clinic in this preview. Its address, directions and practice details are fictional, and treatment prices are illustrative. All bookings are simulated. Please use a made-up full name, date of birth and mobile number. No real appointments are created. Callback requests are also simulated, and no real staff callbacks are arranged. Please do not share PPS numbers or other identification numbers.
Audio is processed by our AI voice provider. No audio recordings are kept.
Starting a conversation confirms you have read this. How we handle this demo data
Microphone required · Up to 3 minutes
Live booking integration with Dentally, plus structured call-handling workflows for Software of Excellence and Carestream R4.
Structured call handling for SOE Exact users. ViveoAI can capture patient details, appointment requests, cancellations and rescheduling enquiries, then pass them to your team in a clear, structured format so your front desk can act quickly.
Real-time diary syncing with Dentally. ViveoAI can check live availability and help book, reschedule and cancel appointments directly in your Dentally diary, following your practice rules and workflows.
See Dentally integrationStructured call handling for Carestream R4 practices. ViveoAI can capture new booking requests, rescheduling enquiries and cancellation details, then send the information to your team so they can update R4 manually.
From first ring to confirmed appointment - automatically and calmly.
No voicemail, no hold music.
Every patient line - new bookings, emergencies, NHS registration queries - is picked up on the first ring, day or night.
Bookings, triage & FAQs.
Check-ups, hygiene, Invisalign enquiries, NHS questions, pricing or urgent toothache triage - captured accurately and politely.
Synced to SOE, Dentally, Carestream R4.
Appointment booked, enquiry captured, or escalated to your team - written straight into your practice diary.
See exactly how much revenue your practice loses to missed calls every month - and how ViveoAI can recover it.
Recover £9,350/month
* Estimates based on industry averages. Actual results may vary.
Purpose-built for dentistry in Scotland - workflows, vocabulary and integrations designed around how Scottish clinics actually operate.
Understands hygiene, scale and polish, Invisalign, implants, endodontics and more - without scripting from scratch.
Direct integration with Software of Excellence, Dentally and Carestream R4. Appointments are written into your live diary, not emailed as messages.
Built for UK healthcare. UK-hosted infrastructure, full audit trails and retention controls configurable per practice.
Configured to handle NHS registration enquiries, private treatment deposits and mixed-practice booking rules common across Scotland.
Natural-sounding voice agents tuned for patients across Glasgow, Edinburgh, Aberdeen, Dundee and the Highlands.
Every call reviewed and refined - your AI receptionist sharpens its responses as your Scottish practice evolves.
Most Scottish dental practices are live within approximately four weeks. Here is what to expect.
We map your current call workflows, common patient questions, treatment menu and PMS setup.
Your AI dental receptionist is configured with your booking rules, escalation paths, opening hours and tone of voice.
End-to-end test calls with your team, refined responses and live diary booking integration.
Your AI receptionist goes live alongside your reception team, capturing missed calls from day one.
I founded ViveoAI after spending 25 years working across UK and Ireland healthcare - first as an optometrist in the consulting room, and later helping independent clinics and multi-site groups grow their patient bases. No matter the size of the practice, I kept running into the exact same problem: brilliant clinical teams completely overwhelmed by chaotic front-desk phone lines.
Back then, almost every clinic owner told me the same thing: 'We don't really miss that many calls.' But when we actually looked at the data, the reality was stark.
I realised the average private practice was losing 8 to 12 patient enquiries every single week. These weren't just calls ringing out; they were real people who had a high-value treatment question, couldn't get an answer, and quietly went somewhere else. They never called back, and they never complained. They just vanished.
It became clear to me that the scariest revenue problem in a private clinic is the one you simply can't see. I watched receptionists, assistants, and dispensing teams get so trapped by a ringing telephone that they couldn't handle crucial face-to-face clinical handovers or focus on the patient standing right in front of them.
I knew the industry needed a solution built by someone who actually understood the daily workflow of a practice. Combining my clinical background with a Master's in Digital Communication from Ulster University (focused on Conversational AI), I brought together a dedicated team of senior software developers to build ViveoAI. We engineered it from the ground up to handle the real rhythm of a busy dental diary - from routine check-ups and emergency triage to hygienist recalls and complex private cosmetic treatment enquiries.
ViveoAI is human-centred voice technology - built by a healthcare professional, for practices that value uncompromised care.
- Sean Higgins, Founder
Review my published paper on ResearchGate.
Localised voice intelligence from the Central Belt to the Highlands.
See how ViveoAI integrates with Software of Excellence, Dentally and Carestream R4 to keep your Scottish dental diary full.
A snapshot from our stand at the Emirates Arena, Glasgow — meeting Scottish dental teams and demonstrating the AI receptionist live.
