AI Dental Receptionist Pricing
Simple, Transparent Plans
See exactly what an AI dental receptionist costs. Capture more patient enquiries, reduce front-desk pressure, and grow revenue without increasing headcount.
Book a DemoCore
Per location, per month
Safety net for missed calls
- AI voice receptionist available 24/7
- Answers calls, books appointments, captures enquiries
- Overflow and out-of-hours call handling
- Tailored voice, tone, and regional accent
- Human hand-off on request
- Email summaries of all calls
Includes 500 AI receptionist minutes per month (typically around 200 calls, depending on call duration). Designed for overflow and out-of-hours cover. Additional usage billed at £0.70 per minute. No hard cutoff - ViveoAI keeps answering calls.
Book a DemoProfessional
Per location, per month
AI as your receptionist
- Everything in Core, plus:
- First point of contact during business hours
- Handles multiple appointment types
- Emergency and priority call routing
- ViveoInsights dashboard (analytics & reporting)
- Priority support and ongoing optimisation
Includes 1,000 AI receptionist minutes per month (typically around 400 calls, depending on call duration). Designed for first-point-of-contact use in busy practices. Additional usage billed at £0.60 per minute. No hard cutoff - ViveoAI keeps answering calls.
Book a DemoGroup & Multi-Site
Pricing tailored per group
Scale & control
- Everything in Professional, plus:
- Multi-location call routing
- Centralised reporting across sites
- Location-specific escalation rules
- Dedicated onboarding and support
Includes 1,500 pooled AI receptionist minutes per month across your first 2 locations. Additional locations from £249 per location, per month. Additional usage billed at £0.50 per minute. Group pricing can still be tailored where requirements are more complex.
Talk to UsWhat Do Missed Calls Actually Cost You?
The honest answer is that it depends on your practice. Rather than quote an industry average, here are the three numbers you already have. Multiply them and you have your own figure.
Your missed calls
Pull the unanswered and abandoned calls from your phone system report. Look at lunchtimes, Monday mornings and after close.
Your booking rate
The proportion of new patient enquiries your practice actually converts into a booked appointment. You already know this number.
Your average booking value
The average value of a booking, not the headline price of your highest value treatment. Only a fraction of enquiries convert, so the average is the number that matters.
Missed calls per week, times your booking rate, times your average booking value. That is your own number, and it is the only one worth acting on. If it comes to less than the monthly fee, we will tell you.
AI Receptionist vs Adding Reception Hours
ViveoAI is not a replacement for your reception team. It covers the calls and the hours the desk cannot. Here is how the two compare.
| Extra Reception Hours | ViveoAI | |
|---|---|---|
| Annual cost | £25k-£35k per FTE | From £349 / €399 per location, per month |
| Cover | Contracted hours only | Overflow, evenings and weekends |
| Busy periods | Queues build when the desk is engaged | Picks up while the desk is on another call |
| Scaling up | Requires recruitment | Add capacity without hiring |
| Holiday and sick cover | Additional cost or no cover | Unaffected |
| Training | Weeks to months | Configured and tested by us before go-live |
| Record of the call | Depends on note taking | Summary and transcript for every call handled |
| Clinical judgement | A person can read the situation | Escalates to your team, does not advise |
ViveoAI handles administrative calls. It does not diagnose, triage or advise on treatment. Urgent and clinical calls are escalated to your team under rules your practice approves before go-live.
No Long-Term Contracts
We believe in earning your business every month. Cancel anytime with standard notice - no lock-in, no penalties, no hassle.
Try ViveoAI live in your practice for 14 days
Run a real, supervised pilot on your own calls. If your practice decides not to continue, you pay nothing for the pilot.
- Up to 100 AI receptionist minutes
- One location
- Standard supported deployment
- Setup & onboarding included
Custom development and new practice management system integrations are excluded from the pilot and quoted separately.
We confirm pilot suitability on the call.
Onboarding & Setup
Handled completely for you
Setup & onboarding included
Standard setup, configuration, testing and go-live support are included. Custom integration requirements may be quoted separately.
Live in ~4 weeks
Most practices are fully live within around four weeks, including configuration, testing, and clinical-safe deployment.
End-to-end managed
Our team handles the setup so ViveoAI fits seamlessly into how your practice already works.
Most practices recover the monthly cost by converting just a few missed calls into booked appointments.
AI Dental Receptionist Pricing FAQs
See Exactly What ViveoAI Could Return to Your Practice
Book a 20min demo and discover how ViveoAI pays for itself by capturing the calls you're currently missing.
Book a Demo