Trust and transparency in healthcare AI
ViveoAI founder Sean Higgins joins The Irish Tech News Podcast to discuss building voice AI specifically for UK and Irish dental practices, the importance of local language and workflows, and why transparency, clear boundaries and responsible deployment are essential in healthcare.
In this conversation
Recovering the calls practices never hear
How unanswered enquiries turn into lost appointments, and how an AI receptionist supports booking, rescheduling and cancellations around the clock.
Built for UK and Irish practices
Why accents, local phraseology and dental terminology matter, and how the system is tuned to the way real reception teams actually work.
Administrative, never clinical
The AI receptionist stays strictly within front-desk tasks, handing anything clinical to the practice team rather than offering advice.
Transparency and bounded automation
GDPR-conscious handling of patient data, clear disclosure that callers are speaking to an AI receptionist, and carefully limited scope by design.
Hear ViveoAI in action
Listen to real recorded patient calls, then see how it would work in your practice.